Employment & Internships

Seasonal Positions

Ancillary Revenue Representative

Who Are We?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Mann Center is looking for fun, motivated people to join our team for a summer of music this concert season!

The Role: The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager (if applicable) to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

Job Functions:

Assist patrons by giving directions places inside or outside the venue.
Greet all guests and assist in answering any questions they may have about the venue.
Handle pre purchased lawn chairs and venue retail, as well as day of show rentals and purchases.
Communicate daily concert promotions, upsells, future ticket deals and specials to guests.
Assist Ancillary Manager (if applicable) in setting up and breaking down signs, tables and tents as needed.
Maintain order and ensure adherence to safety rules.
Handle cash and credit card transactions according to Live Nation's audit guidelines. Balance out cash and credit transactions at the end of each shift with a supervisor.
Participate in post-show clean up including picking up lawn chairs, recycling and compostable materials.

Qualifications:

High School Diploma or equivalent preferred
Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
High school diploma/GED preferred.
Must be at least 18 years of age.
Must pass pre-employment background check.
Must be highly motivated and able to work independently.
Excellent verbal, written and interpersonal communication skills.
Acute sense of judgement, tact and diplomacy.
Prior cash handling experience preferred.
Familiar with iPhone and iPad technology.
Attention to detail, quality and accuracy.
Ability to work independently in a fast-paced environment.
Outgoing, engaging, self-starter.
Enjoys interacting with guests.
Ability to work weekdays, weekends and holidays, including late evenings.

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Apply Here

Manager, Employee & Guest Experience

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

The Role: Live Nation is seeking an Experience Manager for the Mann Center for the Performing Arts. The position will directly report to the venue General Manger. The Experience Manager will be responsible for administering various corporate and venue designed programs to support employee engagement, venue staffing and guest service division-wide goals. This is a seasonal position with an events-based schedule from February to October. Scheduled hours will vary depending on business needs and may be scheduled up to 40 hours per week or more during peak season.

Job Functions:

In partnership with the venue General Manager, this position is responsible for administering employee engagement, venue staffing and guest service division-wide goals.
Plan and coordinate processes and activities associated with employee engagement and guest service.
Partner with the venue’s Guest Ambassadors to create encore moments at every show.
Will be act as the lead in maintaining metrics and sharing information with the corporate office.
Work with Department Managers and Supervisors to ensure service standards are being communicated pre-event and demonstrated during and post the event.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Will be the venue’s brand ambassador and the face of the service culture program.
Administrator for the guest service, recognition and employee training system(s).
Administer anniversary service awards and other employee recognition and guest service programs.
Responsible for completing the Post Event Service Recap and analyze other venue service reports to create action plans for service improvements in partnership with the General Manager.
Lead the end of season employee opinion survey for the venue.
Research best practices and collaborate with the General Manager to develop venue opportunities to increase employee engagement, increase guest satisfaction.
Help facilitate new employee orientation.
Manage applicable venue service program budget and process vendor invoices.

Qualifications:

Must be able to maintain composure and organization in an often hectic and loud environment.
Proficient computer skills required including the ability to use the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Possess a positive outlook, strong communication skills and the ability to engage others.
Must possess strong problem-solving skills and demonstrated experience finding creating solutions.
1 years' plus of administrative experience.
2-3 years’ plus of work experience in a comparable role.
1-2 years’ plus of leadership experience.
Has a natural interest in helping others and a heart for service.
Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment.
Must be able to lift 30 lbs. using proper lifting techniques.
Bachelor's degree in Communications, Marketing, Business, Human Resources, or something comparable preferred.
Public speaking or meeting facilitation skills is a plus.

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Apply Here

Manager, Venue Security

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Role: The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, control's cost and ensures total guest satisfaction by guarding, patrolling, monitoring the premises to prevent theft, violence, or infractions of rules.

Job Functions:

Work in conjunction with the General Manager and Operations Manager to ensure compliance with all policies and procedures that relate to the security department as well as local, state and federal laws and regulations.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Moves throughout the venue and all areas to visually monitor and take corrective action when needed.
Provides guidance and improvement and implements necessary adjustments.
Investigates and resolves security complaints. Interacts positively with guests
Circulate among visitors, patrons, or employees to preserve order and protect property.
Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.

Qualifications:

High School Diploma or equivalent preferred.
At least 2 years of experience in a similar role- In certain states, a Guard Card is a plus.
Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills • Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Apply Here

Supervisor, Venue Security

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

The Role: The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue. Duties may also include management functions under the direction of the Security Manager and Operations Manager.

Job Functions:

Direct and supervise security staff and other employees performing security services for guests.
Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints.
Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event specific details and managing breaks.
Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state and federal laws and regulations.
Oversees productivity and work assignments of the security staff and communicates with the Security Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Train and evaluate security team members in venues.
Assign and schedule team members to specific duties.
Role model and enforce safety, health, and security priorities.
Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Other tasks as assigned by the Security Manager.

Qualifications:

High School Diploma or equivalent preferred.
At least 2 years of experience in a similar role. In certain states, a Guard Card is a plus.
Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Apply Here

Venue Security

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

The Role: Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.

Job Functions:

Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Warn persons of rule infractions or violations and apprehend or evict violators from premises.

Qualifications:

High school diploma or equivalent experience required
Security/Law Enforcement experience preferred. Guard Card a plus.
Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Apply Here

Usher / Greeter / Ticket Taker

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

The Role: As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Job Functions:

Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
Assist with keeping the venue safe, clean and presentable to the guest.
Resolve guest complaints or problems.
Examine tickets or passes to verify authenticity.
Provide assistance to with guests with special needs, such as helping with seat accommodations.
Show CARE by participating in venue recycling efforts before, during and after the show.
Guide guests to exits or provide other instructions or assistance in case of emergency.
May assist in verifying staff credentials to generally restricted areas.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Assist patrons by giving directions places inside or outside the venue.
Ensure guests are safely enjoying the show.
Additional tasks as requested by management.

Qualifications:

High School Diploma or equivalent preferred
At least 1+ year in a guest service role preferred
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Apply Here

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Employment & Internships

Employment & Internships

Ancillary Revenue Representative

Manager, Employee & Guest Experience

Manager, Venue Security

Supervisor, Venue Security

Venue Security

Usher / Greeter / Ticket Taker