Employment Opportunities

Employment opportunities will be posted on this webpage, no phone calls, please. Thank you.

It is the policy of the Mann Center for the Performing Arts to provide equal employment in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or discriminatory harassment because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy status, citizenship, marital status, sexual orientation, gender identity or any other characteristic protected by law.


SUMMER 2014 INTERNSHIP OPPORTUNITIES

All of the Mann’s Internships are geared towards current college students seeking college credit. As such, they are unpaid positions. The intern is responsible for ensuring they receive credit from a university; the Mann is happy to provide necessary documentation to the intern.

Please note that these are all full-time positions.

All Internships require the applicant to have reliable transportation, personal computer/internet access, and be enrolled in college. Any requests for time off or scheduling conflicts will be evaluated on a case-by-case basis. The internship carries a minimum 3-month commitment.

To apply: Please email your résumé and cover letter to the specific departmental representative listed in the Internship description. No phone calls please.

 

EXECUTIVE ADMINISTRATIVE INTERN (1 Position)

Working closely with the Assistant to the Executive Offices and the Manager of Board Relations & the President’s Office, this intern will support the planning and execution of institutional scheduling and logistics as they relate to the Mann’s CEO and Board of Directors. This intern will also be THE crucial ‘front-line’ phone operator who provides information about the Mann’s summer season to the general public.

Responsibilities Include (but are not limited to):

  • Direct incoming calls to the appropriate staff member and answer questions from the public
  • Prepare meeting materials
  • Communication with the Board of Directors regarding special events, activities and requests
  • Assistance with executive scheduling (meetings, appointments, reservations)
  • Assistance with executive office logistics (filing, running errands, messages)
  • Provide direct support to the CEO with day-to-day needs
  • Provide office assistance to the Mann Staff wherever necessary

Requirements

  • Must have a 3.0 GPA or higher
  • At least 6 months of relevant experience (preferred)
  • Microsoft Office fluency
  • Excellent written communication skills (professionalism, grammar/spelling)
  • Warm, courteous and professional phone demeanor; ability to think on your feet
  • Excellent organizational skills, interpersonal skills, and problem-solving skills
  • Passion for the performing arts (preferred)

To apply: Please send a resume, cover letter, and writing sample (2 pages) to Manon Manavit, Assistant to the Executive Offices at mmanavit@manncenter.org with ‘Executive Intern’ as the subject line.

 

ARTISTIC ADMINISTRATIVE INTERN (1 Position)

Reporting to the Manager of Community Partnerships and Orchestral Affairs, this intern will provide key administrative support to the Mann’s orchestral concerts. This intern will also work closely with the Education Department for the success of the Mann’s Philadelphia Freedom Festival, celebrating the life of civil-rights pioneer Octavius V. Catto.

Responsibilities Include (but are not limited to):

  • Maintain Artists Contract Archive Binder
  • Create Artist Welcome Packets
  • Create Artist Itineraries including support on travel arrangements
  • Act as a runner for Mann orchestral rehearsals and performances, if required
  • Assist with coordinating transportation for Philadelphia Freedom Festival programs
  • General administrative duties
  • Attendance at all orchestral performances and Freedom Festival events
  • Assist with compiling and maintaining evaluation data for Philadelphia Freedom Festival programs

Requirements:

  • A demonstrated knowledge and interest in artistic administration or performing arts management
  • Microsoft Office fluency
  • Excellent Communication skills

To apply: Please send a resume and cover letter to Lisa Willis, Manager of Community Partnerships and Orchestral Affairs at lwillis@manncenter.org with ‘Artistic Intern’ as the subject line. 

 

ANALYTICS AND CUSTOMER EXPERIENCE INTERN (1 position)

The Analytics and Customer Experience Intern will work directly with the Manager of Customer Experience Operations to identify and provide solutions to real time customer experience opportunities. The intern will also be tasked with the creation and distribution of customer feedback surveys through the SurveyMonkey platform. From these surveys, the intern will develop in-depth reports from the results and will be charged with finding trends by show as well as throughout the season. The desired candidate will not only have strong customer relations skills, but will also have a history of going to concerts (orchestra, rock, pop, r&b, country, etc.) and a familiarity with the Mann performance schedule.

Responsibilities Include (but are not limited to):

  • Management of the SurveyMonkey database
  • Survey reports for every show
  • Customer experience observation and enhancement during concerts
  • Attendance at all concerts *unless previously discussed with supervisor

Requirements:

  • Must have a 3.0 GPA or higher
  • Strong communication skills, both oral and written
  • Demonstrated ability to talk with patrons directly to identify issues and advocate solutions real time, or other equivalent "first line" customer contact experience
  • Good analytical skills; proficient in the use of MS software including Excel, Word, Publisher and Power Point
  • MS Access and SurveyMonkey experience a plus

To apply: Please send a resume and cover letter to Sam Yurow, Manager of Customer Experience Operations at syurow@manncenter.org with ‘Customer Experience Intern’ as the subject line.

 

EDUCATION AND COMMUNITY ENGAGEMENT INTERN (2 Positions)

These positions reports directly to the Vice President of Education and Community Engagement. The Education and Community Engagement Department annually coordinates the Mann Center’s Education and Community Engagement Programs.  These include The Young People’s Concert Series, an outdoor 5-concert series presenting high quality global performances in music, theater, and dance throughout the summer; The Connecting Arts-N-Schools Series, a performing arts outreach initiative in citywide schools during the formal school year; and Judith Gitlin ArtsTeach at the Mann, the Mann Center’s series of workshops and performances held at partner venues in the city or in the on-site Field Education Center. In addition for 2014, the Mann will present the Philadelphia Freedom Festival. (www.manncenter.org/philadelphia-freedom-festival)

Responsibilities Include (but are not limited to):

  • Assist in development and distribution of programs and study guides for Young People’s Concert Series, Connecting Arts-N-Schools, and ArtsTeach Programs
  • Assist with taking, confirming and tracking performance reservations
  • Assist with coordinating transportation for sponsored schools to education, community engagement, and Philadelphia Freedom Festival programs
  • Assist with scheduling schools and artists for Connecting Arts-N-Schools and Judith Gitlin ArtsTeach at the Mann programs
  • Assist with compiling and maintaining evaluation data for educational, community engagement, and Philadelphia Freedom Festival programs
  • Attend all scheduled education, community engagement, and Philadelphia Freedom Festival performances, and also Mann main stage performances when required
  • Other duties as assigned

Requirements:

  • Excellent interpersonal, problem solving, organizational skills
  • Ability to multi-task under tight deadlines
  • Enjoys working with young people
  • Possesses strong telephone and communication skills
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Good eye for detail
  • Able to work independently

To apply:  Please send a resume and cover letter to Rhoda Blount, Vice President, Education and Community Engagement at rblount@manncenter.org with ‘Education Intern’ as the subject line.

 

DEVELOPMENT INTERN (3 Positions) 

This position reports directly to the Development Directors per assignment. The Development Department of the Mann Center for the Performing Arts has seven full-time employees and is responsible for fundraising for the Center.  Our constituents include Board members, elected government officials, individual donors, corporations and foundations.  

Responsibilities Include (but are not limited to):

  • Prospect research (on the internet)
  • Assisting with the planning and execution of special events
  • Assisting with the management of volunteers
  • Writing thank you and solicitation letters
  • General office work includes preparing mailings, maintaining excel spreadsheets, filing, copying, scanning, and answering phones
  • Making calls on behalf of development staff to donors, volunteers, board members and other VIPs
  • Attendance at select Mann performances, greet and guide Mann patrons and VIP guests

Requirements:

  • Excellent interpersonal, problem solving and organizational skills
  • Must have a very good phone manner and a professional demeanor at all times
  • Strong writing skills
  • Must be available in the evening hours to work at select Mann performances
  • Ability to multi-task efficiently
  • Experience using Excel and Microsoft Word
  • Previous experience in a fundraising environment (preferred)

To apply: Please send a resume and cover letter to Heather Goldsmith, Director of Development Operations at hgoldsmith@manncenter.org with ‘Development Intern’ as the subject line.  Please note there is a 30-hr/week minimum commitment for Development Internships.

 

PROGRAMMING/MARKETING INTERN (1 Position)

This position reports directly to the Mann’s Associate Producer/Marketing Manager and will work on Mann/Princeton Entertainment productions and tours. This position will be splitting time between the Mann’s downtown office in Philadelphia and the Princeton Entertainment office in Washington Crossing, PA. The intern is responsible for his/her own commute.

Responsibilities include (but are not limited to):

  • Assist in the coordination of the Programming and Marketing of the Mann
  • Marketing and PR recordkeeping including:
  • Event-specific marketing plans
  • Monitor Media Coverage; keep digital and hard copy logs of all media clips
  • Assist in writing and distributing press releases and media advisories
  • Arrange for media/reviewer tickets and coordinate with photographers
  • Assist in planning, coordinating, and staffing pre-show promotional events.
  • Administrative tasks
  • Answering phones
  • Attendance at all performances, as necessary. Assist with media on-site

*A number of these responsibilities may be shared with the Digital Marketing Intern

Requirements:

  • The candidate must have excellent interpersonal, problem solving and organizational skills.
  • MS Office
  • Excellent Writing Skills

To apply: Please send a resume and cover letter to Foster Cronin, Associate Producer and Marketing Manager at fc@peotours.com with ‘Programming/Marketing Intern’ as the subject line.