Employment Opportunities

 

Development Assistant

Company Summary:

The Mann Center for the Performing Arts is a non-profit (501) (c)(3) organization presenting a wide array of cultural programming and events to more than 200,000 patrons annually, presenting diverse musical genres including classical, pops, jazz, rhythm & blues, rock & roll, indie and country.

The Mann is one of the region’s leading cultural and civic assets, not only presenting a world-class performing arts series, but also serving as one of the largest providers of educational programs of any outdoor presenter in the country. Today, the Mann’s education programs serve 30,000 people annually through young people’s concerts, in-school presentations, workshops, and master classes.

Job Description:

The Development Assistant provides critical support for the Development team, including but not limited to administrative department support, gift processing, special event assistance, and volunteer management.

This position is most suitable for an individual who is highly detail oriented, self-motivated, and organized with excellent communication skills. The environment is fast-paced and requires someone who is passionate about a career in Development with an interest in cultural arts. This position is full-time with night and weekend work required at times both during the summer and throughout the rest of the year.

The Development Assistant reports directly to the Manager of Development Operations. This is a non-exempt position.

Responsibilities:

Administrative Support

  • Manage calendar of Executive Vice President and assist with department scheduling.
  • Coordinate department meetings and produce and distribute meeting minutes.
  • Assist with ticket mailings throughout the Mann’s concert season.
  • Respond to member inquiries when needed.
  • Coordinate ticket donations for Philadelphia nonprofit events.
  • Serve as primary contact for purchasing and redeeming gift certificates.

Fundraising Database Management

  • Using Archtics database, process all pledges and gifts.
  • Maintain proper formatting of member accounts.
  • Input ticket requests.

Special Events Assistance

  • Assist the Manager of Special Events in the planning and execution of all special events, including but not limited to the following:
    • Annual Party in the Park Gala
    • Annual Golf Tournament
    • President’s Dinners during the summer concert season
    • Donor cultivation dinners during the off-season
    • Board and Council Dinners
    • Corporate special events
  • Coordinate the setup of the Donor Terrace & Garden prior to each concert.
  • Communicate with high-level prospects and donors via phone and email to confirm attendance at events.
  • Conduct event attendee research.
  • Solicit organizations for auction donations.
  • Assist with check requests for special events vendors.

Volunteer Management

  • Interview and onboard new Mann Ambassadors prior to each season.
  • Coordinate Ambassador Orientation.
  • Schedule Ambassadors for all summer concerts.
  • Serve as the primary staff contact for Ambassadors at all concerts and special events.
  • Maintain regular communication with Mann Ambassadors throughout the summer season to ensure a positive experience for both volunteers and patrons/donors.

Qualifications:

  • Bachelor’s degree.
  • Must be extremely detail oriented, organized, and enjoy working in a fast-paced environment.
  • Must demonstrate excellent telephone, writing, verbal and personal communication skills.
  • Ability to follow instructions, prioritize duties, and complete tasks under tight deadlines.
  • Must have a minimum of one year’s development experience.
  • Must be passionate about pursuing a career in development.
  • Experience with Archtics, Raiser’s Edge or other fundraising database software.
  • Experience at a nonprofit, performing arts organization and/or other cultural arts organization preferred.
  • Knowledge of Microsoft Excel, Word, and Outlook.
  • Must have a reliable form of transportation.

To apply for this position, please send resume and cover letter to Gabriella Aguilar, Manager of Development Operations by email at gaguilar@manncenter.org with “Development Assistant” in the subject line. No phone calls, please.

It is the policy of the Mann Center for the Performing Arts to provide equal employment in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or discriminatory harassment because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy status, citizenship, marital status, sexual orientation, gender identity or any other characteristic protected by law. The Mann Center for the Performing Arts is an at-will employer. 

 


Membership Coordinator

Company Summary: 

The Mann Center for the Performing Arts is a non-profit (501) (c)(3) organization presenting a wide array of cultural programming and events to more than 200,000 patrons annually, presenting diverse musical genres including classical, pops, jazz, rhythm & blues, rock & roll, indie and country.

The Mann is one of the region’s leading cultural and civic assets, not only presenting a world-class performing arts series, but also serving as one of the largest providers of educational programs of any outdoor presenter in the country. Today, the Mann’s education programs serve 30,000 people annually through young people’s concerts, in-school presentations, workshops, and master classes.

Job Description: 

The Membership Coordinator provides excellent donor services to our members and provides critical support to our Individual Giving program.

This position is most suitable for an energetic, outgoing professional that has excellent organizational and time-management skills.  This person should be comfortable meeting and interacting with a variety of patrons, donors, and staff and be passionate about the Mann’s rich history and mission to serve our community.  The environment is fast-paced and requires someone that is able to handle multiple projects at once under tight deadlines. This is a full-time position, which also requires attendance on concert evenings during the Mann season and off-season evening events as required.

The Membership Coordinator reports directly to the Director of Individual Giving and Membership. This is a non-exempt position.

Responsibilities:

Membership

  • Create and maintain excellent relationships with Mann members, serve as a point of contact for written and phone inquiries;
  • Serve as a VIP concierge for annual fund donors and prospects including donor/member benefits, reservations and ticketing; respond and fulfill requests for tickets;
  • Coordinate all pre and post show emails to members with information about each show;
  • Prepare donor/prospect attendee list for each concert and review plan for contact with department leadership;
  • Manage membership benefits;
  • Create and distribute monthly member newsletter;
  • Ensure members have a positive experience in the Donor Terrace & Garden, the Mann’s private member area, at performances during the summer season.

Individual Giving

  • Assist in membership renewal solicitations through phone calls, direct mail, and email;
  • Conduct prospect and donor research and compose donor profiles;
  • Assist with various mailings throughout the year;
  • Process and mail acknowledgement letters for donors on a weekly basis;
  • Maintain solicitation calendar;
  • Other duties as assigned by Development team.

Other

  • Assist at special events for donors, including the annual golf tournament, the Mann’s Party in the Park gala, and cultivation dinners throughout the year;
  • Additional administrative support to the Development team when needed.

Requirements

  • Bachelor’s degree
  • 1-2 years of experience in fundraising, customer service, or marketing, preferably in the performing arts;
  • Ability to follow instructions, prioritize duties, and multitask;
  • Ability to work with a diverse group of individuals;
  • Customer service mindset – willing to go above and beyond for our members;
  • Excellent organizational skills and attention to detail;
  • Excellent telephone, writing, verbal and personal communication skills;
  • Knowledge of Microsoft Word, Excel, and Outlook;
  • Experience with Archtics, Raiser’s Edge or other fundraising database software;
  • Must have a reliable form of transportation.

To apply for this position, please send resume and cover letter to Gabriella Aguilar, Manager of Development Operations by email at gaguilar@manncenter.org with with “Membership Coordinator” in the subject line. No phone calls please.

It is the policy of the Mann Center for the Performing Arts to provide equal employment in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or discriminatory harassment because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy status, citizenship, marital status, sexual orientation, gender identity or any other characteristic protected by law. The Mann Center for the Performing Arts is an at-will employer.

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