Employment Opportunities

Employment opportunities will be posted on this webpage, no phone calls, please.


JOB TITLE: Director of Business Services and Administrative Support
REPORTS TO: President & CEO, interfacing actively with the Controller
JOB SUMMARY: The Director of Business and Administrative Services is a full-time, exempt position.

Finance & Business
  • Manage and oversee the business relationship with the bank, commercial booking partner, parking vendor and security vendor;
  • Responsible for overseeing and managing all business insurance policies and processing all claims;
  • Annually review market competitiveness of business insurances;
  • Serve as key Mann representative for all institutional legal matters;
  • Responsible for oversite and compliance of AEG/Mann Center multiyear contract;
  • Assist Controller with capital project compliance;
  • Oversee Board of Directors Endowment Subcommittee and its management, communication, and relationship with bank as well as other related entities;
  • Oversee contractual fulfilment of concessions and all related financial matters;
  • Handle all RFP’s for local and national firms for non-capital projects, including concessions, etc.;
  • Act as the Plan Sponsor for organization’s 401K plan;
  • Manage and review annual health insurance renewal in conjunction with insurance broker;
  • Liaise with office building management to ensure compliance with the Mann’s administrative office lease;
  • Oversee the execution of all office leases and non-artist contracts;

Human Resources
  • Manage day-to-day HR demands for theatre related personnel needs such as wage garnishes, workers comp, etc.;
  • Institutionalize in conjunction with the Human Resources Specialist to establish best practices relating to all employment matters such as background checks, time keeping system, etc.;
  • Coordinate with Human Resources Specialist as the primary interface in all HR matters;
  • Revise and update employee policies and procedures listed in the Mann Center Human Resources Manual as needed;
  • Explain company personnel policies, benefits, and procedures to employees or job applicants;
  • Manage the employee onboarding and exit process and maintain personnel files for all employees;
  •  Manage non-exempt employee scheduling and timekeeping software;
  • Serve as the Mann representative for the Non-Profit Human Resources network;
  • Coordinate and oversee the Internship Program and Annual Job Fair;
Administrative Support
  • Interface with the Strategic Advisor for Theater Operations;
  • Liaise with the development department for proper fulfillment of all on-site sponsorships;
  • Establish best practices using the highest industry standards to ensure all Mann Administrative and Theater personnel meet highest level of customer service
  • Oversee and monitor all customer care and guest relations;
  • Liaise with the Strategic Operations Committee regarding customer service;
  • Coordinate staffing for all special events as needed, such as galas, golf tournaments, etc.;

  • Bachelor’s Degree from an accredited College or University;
  • 5 to 7 years work experience;
  • Direct experience working in the performing arts desired;
  • Excellent organizational skills including superior oral and written communication skills
  • Ability to initiate and complete on-time and on-budget projects with minimal supervision;
  • Ability to multi-task and work in a demanding and fast-paced environment;
  • Ability to foresee issues before they arise and work proactively to solve problems;
  • Self-motivated, focused, positive attitude, flexible;
  • Must possess the ability to respond quickly to numerous questions and concerns;
  • Confidential handling of verbal and written communication at all times;
  • Professional appearance, poised and professional demeanor;
  • Requires attendance to all Mann events to directly oversee guest relations
Please submit your cover letter, resume, and salary requirements to Jill Stone at jstone@manncenter.org with “Director of Business Services and Administrative Support” in the subject line. Applications without salary requirements will not be accepted. No phone calls, please.
It is the policy of the Mann Center for the Performing Arts to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. 

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